A night to remember: Celebrating CX Excellence at the International CX Awards 2024
Last Thursday was nothing short of magical! The International CX Awards 2024 brought together 250 CX professionals in London and another 400 tuning in online to celebrate exceptional projects, brilliant minds, and stellar results from around the globe. And yes, there I was - proudly co-hosting this incredible event in my signature blue dress alongside the ever-charismatic Ian Golding.
Every year, it's a privilege to add a touch of sparkle - or as I like to call it, "blue dress juice" - to this unforgettable evening. But let's be honest: the real stars of the show are the winners and finalists. These are the visionaries who dared to dream big, set bold goals, and deliver results so impressive they left the judges (and their customers) saying, "Wow."
Why you should join the awards
The International CX Awards isn't just about the glitz, glam, and applause - it's a launchpad for CX leaders like you. Here's why you should seriously consider entering the awards in 2025:
1. Build authority
Submitting your project sharpens your storytelling skills and positions you as a thought leader within your organization and beyond. Whether it's bronze, silver, or gold, an award doesn't just sit pretty on your shelf. It adds weight to your expertise and amplifies your professional credibility.
2. Celebrate success
Reflecting on your team's hard work is a powerful motivator. Sharing that pride with others creates a ripple effect, energizing your organization and embedding CX excellence into your culture. Even being shortlisted brings recognition that fuels confidence and momentum.
3. Set ambitious goals for 2025
What transformation, initiative, or project could put you in the spotlight next year? Whether you're leading in government, B2C, B2B, or are a solo CX evangelist, there's a category tailored for you - from Best Use of Insights to CX Strategy, Culture, and more.
Your moment to shine in 2025
Now is the time to dream big. Start thinking about your BHAG (Big Hairy Audacious Goal) and the impact you want to create in your organization. Imagine yourself standing on that stage in London in November 2025, celebrating your hard-earned success.
Curious about how it's done? Take a look here at this year's finalists and winners to spark your imagination.
What's your story for 2025?
Here's my challenge to you: What project, transformation, or result will make you beam with pride next year? Plant the seed now, start planning, and take the first steps toward making it a reality. Who knows - next year, it could be your name I'm announcing as the next CX superstar!
Here's to aiming high, making waves, and celebrating the remarkable power of CX. See you on the stage in 2025!
Until next time, keep spicing up your Customer Experience leadership.
*****
Nienke Bloem is often called the Customer Experience speaker in the blue dress.
She's a global CX thought leader, educator and a global keynote speaker who inspires audiences with best practices and proven methodologies. She leads a speaking practice, a CX game company and a training business; she breathes Customer Experiences and is author of two CX books.
Her two-day Customer Experience Masterclass is known as the best program to prepare for your CCXP and she is the go-to person for CX leaders who want to advance their leadership and bring direct results from their Customer Experience transformation programs. Since 2020, she hosts a CX Leadership Masterminds program and helps leaders spice up their leadership and deliver an engaging CX Story including a solid CX Strategy. Besides, she is a modern-day pilgrim and found the parallel with leading customer centric transformations.
With her over 20 years of corporate experience, she speaks the business language. Her keynotes and education programs in Customer Experience are inspiring and hands-on. She is one of the few Recognized Training Partners of the CXPA and it is her mission to Make Customer Experience Work and help you deliver business results. Subscribe to her weekly CX Greetz to stay tuned.
