Customer Experience Master Class
- Are you looking for a way to grow in your role as a Customer Experience professional?
- Do you want to become an even better leader in the field of CX?
- And would you like to prepare yourself in the best way for your CCXP exam?
If so, we are more than happy to introduce the Customer Experience Master Class to you!In this CX Master Class you learn everything you need to know about the CXPA framework and its 6 disciplines, the best and worst CX methods and most important: you’ll share and learn from your CX peers!Nienke Bloem is a certified Customer Experience Professional (CCXP) and Authorized Resource and Training partner of the CXPA (A.R.T.). In this 2 days Master Class she’ll provide you with in-depth learning: you will learn everything you need to know about Customer Experience, you’ll do exercises and case studies.
“Very inspiring to follow this in-depth master class with a good group and of course perfect preparation for the CCXP exam”
– Evelien Olsthoorn CCXP, Managing Partner Customer Excellence, IBC Change