What kind of events?
You are looking for a speaker, whether it is for a teambuilding session for the board or for a big conference. For an employee session or as a guest speaker for your entrepreneurial customers. You want a speaker who can talk about customer orientation, but not just a story. A speaker who inspires your audience and leaves the room with a “can do” feeling; Who tells the fair story and gives practical advice on how to focus on the customer in organizations.
Making Customer Experience Work!
Nienke led the Customer Experience team at KPN and is therefore expert by of her own experiences. You will learn about the importance of listening to customers, organizing customer journeys – soon you’ll know everything about customer experience! But more importantly, you can not just talk the talk… with Nienke’s examples and practical tips, you can get started on walking the talk.
Why choose Nienke?
Nienke always adapts her story to your audience, through thorough preparation with you as the client. What kind of feeling do you want the audience to leave the room with? Her presentations always have high public ratings, whether spoken in English or Dutch. Choose her as an experienced speaker and let her inspire you and your audience on the how and why of customer focuses. Book her now!