{"id":5696,"date":"2020-10-20T15:25:20","date_gmt":"2020-10-20T13:25:20","guid":{"rendered":"https:\/\/cluster.swlogin.nl\/nienkebloem\/?page_id=5696"},"modified":"2025-03-24T11:51:16","modified_gmt":"2025-03-24T09:51:16","slug":"open-cx-masterclass","status":"publish","type":"page","link":"https:\/\/www.nienkebloem.nl\/cx-educatie\/open-cx-masterclass\/","title":{"rendered":"Open CX Masterclass"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ddwiep-cb7034b87919926397ab9e05c15d9f41\">\n.avia-section.av-1ddwiep-cb7034b87919926397ab9e05c15d9f41{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/09\/7763-CX-Educatie.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-1ddwiep-cb7034b87919926397ab9e05c15d9f41 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_px='400'><div class='container av-section-cont-open' style='height:400px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1b5rs3l-d7ac4d88f5986305e3c421a294fc314f\">\n.flex_column.av-1b5rs3l-d7ac4d88f5986305e3c421a294fc314f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1b5rs3l-d7ac4d88f5986305e3c421a294fc314f av_three_fifth  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgi0730t-7a4a890bf7324a55707320e4b32551ff\">\n#top .av-special-heading.av-kgi0730t-7a4a890bf7324a55707320e4b32551ff{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-kgi0730t-7a4a890bf7324a55707320e4b32551ff .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kgi0730t-7a4a890bf7324a55707320e4b32551ff .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-kgi0730t-7a4a890bf7324a55707320e4b32551ff .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kgi0730t-7a4a890bf7324a55707320e4b32551ff av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Open CX Masterclass<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-144ceqp-37c71422bac5bb8448b03e19c0c3d861\">\n.avia-section.av-144ceqp-37c71422bac5bb8448b03e19c0c3d861{\nbackground-color:#f6f6f6;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-144ceqp-37c71422bac5bb8448b03e19c0c3d861 main_color avia-section-large avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-9602cb51184b639bbe5ca6df38cb3c32\">\n.flex_column.av-12wtu4x-9602cb51184b639bbe5ca6df38cb3c32{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-9602cb51184b639bbe5ca6df38cb3c32 av_one_full  avia-builder-el-4  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-cc90d7aa385fdbcabf0b4d0f7411d621\">\n#top .av_textblock_section.av-ziz1r5-cc90d7aa385fdbcabf0b4d0f7411d621 .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-cc90d7aa385fdbcabf0b4d0f7411d621 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>De CX Masterclass is een snelkookpan: in slechts twee dagen leer je alles over CX aan de hand van zes CX-competenties. De zes pijlers van het CXPA-framework vormen de basis van de Masterclass. Aan de hand van die pijlers leer je stap voor stap alles wat er te weten valt. En na die twee dagen is de Masterclass klaar. Als je wilt kun je je daarna opgeven voor het CCXP-examen, daarop ben je dan \u00e9cht voorbereid. Maar het is zeker niet verplicht om de CX Masterclass af te sluiten met een examen.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-144ceqp-30-9505a2fbcfc537695a2c21d7e671089c main_color avia-section-large avia-no-border-styling  avia-builder-el-6  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-12wtu4x-29-d9eb7f9b050e4d0d4f99a2b2f80dd10f sc-av_three_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-29-d9eb7f9b050e4d0d4f99a2b2f80dd10f\">\n.flex_column.av-12wtu4x-29-d9eb7f9b050e4d0d4f99a2b2f80dd10f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-29-d9eb7f9b050e4d0d4f99a2b2f80dd10f av_three_fifth  avia-builder-el-7  el_before_av_two_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3wvpk0-d4073c712e51a7bb97ec1de4cc46edd1\">\n#top .av-special-heading.av-3wvpk0-d4073c712e51a7bb97ec1de4cc46edd1{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-3wvpk0-d4073c712e51a7bb97ec1de4cc46edd1 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-3wvpk0-d4073c712e51a7bb97ec1de4cc46edd1 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-3wvpk0-d4073c712e51a7bb97ec1de4cc46edd1 av-special-heading-h2 blockquote modern-quote  avia-builder-el-8  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Wil jij&#8230;<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-28-c7dd073d6f5184d6cac38bf6d007fa76 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><ul>\n<li>Meer weten over wat Customer Experience Management precies inhoudt?<\/li>\n<li>Je kennis van Customer Experience Management verbreden \u00e9n verdiepen?<\/li>\n<li>Jezelf onderscheiden als CX-professional en dus kennis \u00e9n kwaliteit kunnen bieden?<\/li>\n<li>Je CCXP-certificering behalen binnen Customer Experience?<\/li>\n<\/ul>\n<p>Eigenlijk wil je gewoon de beste worden binnen het vakgebied Customer Experience.<\/p>\n<p><strong>Maar waar begin je dan? Precies: hier.<\/strong><\/p>\n<p>De CX Masterclass is een snelkookpan: in slechts twee dagen leer je alles over CX aan de hand van zes CX-competenties. De zes pijlers van het CXPA-framework vormen de basis van de Masterclass. Aan de hand van die pijlers leer je stap voor stap alles wat er te weten valt. En na die twee dagen is de Masterclass klaar. Als je wilt kun je je daarna opgeven voor het CCXP-examen, daarop ben je dan \u00e9cht voorbereid. Maar het is zeker niet verplicht om de CX Masterclass af te sluiten met een examen.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-837l4w-38f69de52088e6119df332a925fba143\">\n.flex_column.av-837l4w-38f69de52088e6119df332a925fba143{\nborder-radius:3px 3px 3px 3px;\npadding:20px 20px 20px 20px;\nbackground-color:#0b2342;\n}\n<\/style>\n<div  class='flex_column av-837l4w-38f69de52088e6119df332a925fba143 av_two_fifth  avia-builder-el-10  el_after_av_three_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic fade-in  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-39onts-2b7a520a9105abb50c5760e4cf430a0e\">\n#top .av-special-heading.av-39onts-2b7a520a9105abb50c5760e4cf430a0e{\nmargin:0 0 20px 0;\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-39onts-2b7a520a9105abb50c5760e4cf430a0e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-39onts-2b7a520a9105abb50c5760e4cf430a0e .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-39onts-2b7a520a9105abb50c5760e4cf430a0e .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-39onts-2b7a520a9105abb50c5760e4cf430a0e av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-11  el_before_av_button  avia-builder-el-first  av-linked-heading'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Deelnemen aan de volgende CX Masterclass?<\/h2><div class='av_custom_color av-subheading av-subheading_below'><p>Je kunt je voor een van de volgende edities inschrijven:<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-m0dk2e6t-ff5ca057fa61651c8d2fa52d535dfdb0-wrap avia-button-left  avia-builder-el-12  el_after_av_heading  el_before_av_button '><a href='https:\/\/nienkebloem.typeform.com\/to\/J7fYAPFv' class='avia-button av-m0dk2e6t-ff5ca057fa61651c8d2fa52d535dfdb0 avia-icon_select-yes-right-icon avia-size-large avia-position-left av-icon-on-hover avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\"><span class='avia_iconbox_title' >Schrijf je in voor 22 en 23 mei 2025 (Nederlandstalig)<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap av-m0dk2x0e-71384e0d450d6a75f579935b5aeb948b-wrap avia-button-left  avia-builder-el-13  el_after_av_button  avia-builder-el-last '><a href='https:\/\/nienkebloem.typeform.com\/to\/d6tlacyO' class='avia-button av-m0dk2x0e-71384e0d450d6a75f579935b5aeb948b avia-icon_select-yes-right-icon avia-size-large avia-position-left av-icon-on-hover avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\"><span class='avia_iconbox_title' >Schrijf je in voor 27 en 28 november 2025<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-75ee81afec26d9106335194ce6f83ce4\">\n.avia-section.av-kff7afxe-75ee81afec26d9106335194ce6f83ce4{\nbackground-color:#ffffff;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/CX-Masterclass-Utrecht.png);\nbackground-repeat:no-repeat;\nbackground-position:0% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-kff7afxe-75ee81afec26d9106335194ce6f83ce4 main_color avia-section-large avia-no-border-styling  avia-builder-el-14  el_after_av_section  el_before_av_section  av-mini-hide avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-aab78a1d84f13f5d00f808b3bbca7436\">\n.flex_column.av-cvreg-aab78a1d84f13f5d00f808b3bbca7436{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-aab78a1d84f13f5d00f808b3bbca7436 av_two_fifth  avia-builder-el-15  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-35c036274c484734baba681a68b30c67\">\n.flex_column.av-kff74gy0-35c036274c484734baba681a68b30c67{\nborder-radius:3px 3px 3px 50px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-35c036274c484734baba681a68b30c67 av_three_fifth  avia-builder-el-16  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-25-2b0ba1a07b66664665f67dffc05f10fb\">\n#top .av_textblock_section.av-ziz1r5-25-2b0ba1a07b66664665f67dffc05f10fb .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-25-2b0ba1a07b66664665f67dffc05f10fb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>De zes pijlers van het CXPA-framework vormen de basis van de Masterclass. Aan de hand van die pijlers leer je stap voor stap alles wat er te weten valt.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-22-cbba8acc21e0126ce50c39ebe336bd64\">\n.avia-section.av-kff7afxe-22-cbba8acc21e0126ce50c39ebe336bd64{\nbackground-color:#f8f8f8;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-kff7afxe-22-cbba8acc21e0126ce50c39ebe336bd64 main_color avia-section-large avia-no-border-styling  avia-builder-el-18  el_after_av_section  el_before_av_section  av-desktop-hide av-medium-hide av-small-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-21-6280052a697e9ca7577afbe28f3e3231\">\n.flex_column.av-cvreg-21-6280052a697e9ca7577afbe28f3e3231{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-21-6280052a697e9ca7577afbe28f3e3231 av_two_fifth  avia-builder-el-19  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khvvdwns-f04b8446420b955d5969718a97260139\">\n.avia-image-container.av-khvvdwns-f04b8446420b955d5969718a97260139 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-khvvdwns-f04b8446420b955d5969718a97260139 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-khvvdwns-f04b8446420b955d5969718a97260139 av-styling- avia-align-center  avia-builder-el-20  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-6552 avia-img-lazy-loading-not-6552 avia_image ' src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/CX-Masterclass-Utrecht.png\" alt='' title='CX Masterclass Utrecht'  height=\"533\" width=\"800\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/CX-Masterclass-Utrecht.png 800w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/CX-Masterclass-Utrecht-300x200.png 300w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/CX-Masterclass-Utrecht-768x512.png 768w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/CX-Masterclass-Utrecht-705x470.png 705w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-20-a68292bf3f7da56d6bc42bbc5c4e97cc\">\n.flex_column.av-kff74gy0-20-a68292bf3f7da56d6bc42bbc5c4e97cc{\nborder-radius:3px 3px 3px 50px;\npadding:50px 50px 50px 50px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-20-a68292bf3f7da56d6bc42bbc5c4e97cc av_three_fifth  avia-builder-el-21  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-19-c335730f1d5dab50a02855d3a151b109\">\n#top .av_textblock_section.av-ziz1r5-19-c335730f1d5dab50a02855d3a151b109 .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-19-c335730f1d5dab50a02855d3a151b109 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>De zes pijlers van het CXPA-framework vormen de basis van de Masterclass. Aan de hand van die pijlers leer je stap voor stap alles wat er te weten valt.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_6'  class='avia-section av-144ceqp-27-fb47b17b808778b1b012dab4c7af91c7 main_color avia-section-large avia-no-border-styling  avia-builder-el-23  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8yg274-95cdafb922dd99975c1e6fe189e5bcdb\">\n#top .av-special-heading.av-8yg274-95cdafb922dd99975c1e6fe189e5bcdb{\npadding-bottom:30px;\n}\nbody .av-special-heading.av-8yg274-95cdafb922dd99975c1e6fe189e5bcdb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-8yg274-95cdafb922dd99975c1e6fe189e5bcdb .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-8yg274-95cdafb922dd99975c1e6fe189e5bcdb av-special-heading-h2 blockquote modern-quote  avia-builder-el-24  el_before_av_one_half  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Ook belangrijk om te weten&#8230;<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-26-bcc7530825f8f33aeffd30e9b28e481c\">\n.flex_column.av-12wtu4x-26-bcc7530825f8f33aeffd30e9b28e481c{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-26-bcc7530825f8f33aeffd30e9b28e481c av_one_half  avia-builder-el-25  el_after_av_heading  el_before_av_one_half  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7puh9s-006dc92dcca3247c5a76c7d7f30de655\">\n#top .av-special-heading.av-7puh9s-006dc92dcca3247c5a76c7d7f30de655{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-7puh9s-006dc92dcca3247c5a76c7d7f30de655 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-7puh9s-006dc92dcca3247c5a76c7d7f30de655 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-7puh9s-006dc92dcca3247c5a76c7d7f30de655 av-special-heading-h3 blockquote modern-quote  avia-builder-el-26  el_before_av_textblock  avia-builder-el-first '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >En wat is de CX Masterclass w\u00e9l? <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-14-567bdd7fd90d2a555bfc97498d4d24f4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><ul>\n<li>Je leert alles over de 6 CX-competenties<\/li>\n<li>Je krijgt inzicht in de best practices op het gebied van CX<\/li>\n<li>Je vergroot je CX-competenties en je groeit als CX-leider<\/li>\n<li>Je ontmoet CX-collega\u2019s van wie je veel kunt leren<\/li>\n<li>Je maakt je persoonlijke CX-plan om je bedrijfsgroei te stimuleren<\/li>\n<li>Je leert alles over de CCXP-examenvereisten en je bent voorbereid op het CCXP-examen<\/li>\n<li>Je wordt een CX-professional die echt het heft in handen neemt in jouw organisatie!<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-12-ec9dc9aa5d511ccebeebf11deb937660\">\n.flex_column.av-12wtu4x-12-ec9dc9aa5d511ccebeebf11deb937660{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-12-ec9dc9aa5d511ccebeebf11deb937660 av_one_half  avia-builder-el-28  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5er0dc-423ef7c5763a6ae19c1f7593f95e55dc\">\n#top .av-special-heading.av-5er0dc-423ef7c5763a6ae19c1f7593f95e55dc{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-5er0dc-423ef7c5763a6ae19c1f7593f95e55dc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-5er0dc-423ef7c5763a6ae19c1f7593f95e55dc .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-5er0dc-423ef7c5763a6ae19c1f7593f95e55dc av-special-heading-h3 blockquote modern-quote  avia-builder-el-29  el_before_av_textblock  avia-builder-el-first '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Wat is de CX Masterclass niet?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-11-d69c70c3deb148c4cabc7068f45e70aa '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2><\/h2>\n<ul>\n<li>We leren je niet Customer Journeys te mappen<\/li>\n<li>We gaan geen praktijkcases oplossen (maar we bespreken w\u00e9l scenario\u2019s)<\/li>\n<li>De CX Masterclass is zeker g\u00e9\u00e9n implementatiecursus. De Masterclass is totaal gericht op kennis, inzicht en kunde.<\/li>\n<\/ul>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-6tx03k-a771b1aef5541da94a50cf00a85aa8a6-wrap avia-button-left  avia-builder-el-31  el_after_av_textblock  el_before_av_button '><a href='https:\/\/nienkebloem.typeform.com\/to\/J7fYAPFv' class='avia-button av-6tx03k-a771b1aef5541da94a50cf00a85aa8a6 avia-icon_select-yes-right-icon avia-size-large avia-position-left av-icon-on-hover avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\"><span class='avia_iconbox_title' >Schrijf je in voor 22 en 23 mei 2025 (Nederlandstalig)<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap av-5w9spc-ddf7981ce91176880cdbff87b33280e8-wrap avia-button-left  avia-builder-el-32  el_after_av_button  avia-builder-el-last '><a href='https:\/\/nienkebloem.typeform.com\/to\/d6tlacyO' class='avia-button av-5w9spc-ddf7981ce91176880cdbff87b33280e8 avia-icon_select-yes-right-icon avia-size-large avia-position-left av-icon-on-hover avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\"><span class='avia_iconbox_title' >Schrijf je in voor 27 en 28 november 2025<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-18-8c13eaec3e8c40215e04b92d1c778edf\">\n.avia-section.av-kff7afxe-18-8c13eaec3e8c40215e04b92d1c778edf{\nbackground-color:#ffffff;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7906-900x600-px.jpg);\nbackground-repeat:no-repeat;\nbackground-position:100% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_7'  class='avia-section av-kff7afxe-18-8c13eaec3e8c40215e04b92d1c778edf main_color avia-section-large avia-no-border-styling  avia-builder-el-33  el_after_av_section  el_before_av_section  av-mini-hide avia-bg-style-scroll container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-15-dbf70e4db4d898276a021f97feff8ec0\">\n.flex_column.av-kff74gy0-15-dbf70e4db4d898276a021f97feff8ec0{\nborder-radius:3px 3px 50px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#f6f6f6;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-15-dbf70e4db4d898276a021f97feff8ec0 av_three_fifth  avia-builder-el-34  el_before_av_two_fifth  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-9-18863d8ea59edb766ff6b14f699f556c\">\n#top .av_textblock_section.av-ziz1r5-9-18863d8ea59edb766ff6b14f699f556c .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-9-18863d8ea59edb766ff6b14f699f556c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Na de CX Masterclass ben je klaar voor het CCXP-examen. Je bent dan \u00e9cht voorbereid. Weet dat het niet verplicht is om de CX Masterclass af te sluiten met een examen.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-17-7ab2b0e9f4d9210ec4632e41556c6aa9\">\n.flex_column.av-cvreg-17-7ab2b0e9f4d9210ec4632e41556c6aa9{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-17-7ab2b0e9f4d9210ec4632e41556c6aa9 av_two_fifth  avia-builder-el-36  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff7afxe-7-bec798e8336ed36b1e94818363fbc29a\">\n.avia-section.av-kff7afxe-7-bec798e8336ed36b1e94818363fbc29a{\nbackground-color:#f8f8f8;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-kff7afxe-7-bec798e8336ed36b1e94818363fbc29a main_color avia-section-large avia-no-border-styling  avia-builder-el-37  el_after_av_section  el_before_av_section  av-desktop-hide av-medium-hide av-small-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cvreg-4-a78e5700300e978f22d433d6bc517b1d\">\n.flex_column.av-cvreg-4-a78e5700300e978f22d433d6bc517b1d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-cvreg-4-a78e5700300e978f22d433d6bc517b1d av_two_fifth  avia-builder-el-38  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khvvdwns-16-0117f1c4d6ea0263d619dc6394c36430\">\n.avia-image-container.av-khvvdwns-16-0117f1c4d6ea0263d619dc6394c36430 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-khvvdwns-16-0117f1c4d6ea0263d619dc6394c36430 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-khvvdwns-16-0117f1c4d6ea0263d619dc6394c36430 av-styling- avia-align-center  avia-builder-el-39  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-6311 avia-img-lazy-loading-not-6311 avia_image ' src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7906-900x600-px.jpg\" alt='' title='\u00a9 PICTWIST - Nienke Bloem -7906 900x600 px'  height=\"600\" width=\"900\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7906-900x600-px.jpg 900w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7906-900x600-px-300x200.jpg 300w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7906-900x600-px-768x512.jpg 768w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7906-900x600-px-705x470.jpg 705w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kff74gy0-6-975cdb122306121e693a96e41c287310\">\n.flex_column.av-kff74gy0-6-975cdb122306121e693a96e41c287310{\nborder-radius:3px 3px 50px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-kff74gy0-6-975cdb122306121e693a96e41c287310 av_three_fifth  avia-builder-el-40  el_after_av_two_fifth  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ziz1r5-5-d4fe54d8b2a153c83d59f33152e273ae\">\n#top .av_textblock_section.av-ziz1r5-5-d4fe54d8b2a153c83d59f33152e273ae .avia_textblock{\nfont-size:26px;\n}\n<\/style>\n<section  class='av_textblock_section av-ziz1r5-5-d4fe54d8b2a153c83d59f33152e273ae '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Na de CX Masterclass ben je klaar voor het CCXP-examen. Je bent dan \u00e9cht voorbereid. Weet dat het niet verplicht is om de CX Masterclass af te sluiten met een examen.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_9'  class='avia-section av-144ceqp-13-e546cec3c238f5ab3e33937618d0801a main_color avia-section-large avia-no-border-styling  avia-builder-el-42  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-12wtu4x-10-ba884385591b14c09507259230d4efa8 sc-av_three_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-12wtu4x-10-ba884385591b14c09507259230d4efa8\">\n.flex_column.av-12wtu4x-10-ba884385591b14c09507259230d4efa8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-12wtu4x-10-ba884385591b14c09507259230d4efa8 av_three_fifth  avia-builder-el-43  el_before_av_two_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4e04ww-5dc08b7f54e872ec926e36f4075036aa\">\n#top .av-special-heading.av-4e04ww-5dc08b7f54e872ec926e36f4075036aa{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-4e04ww-5dc08b7f54e872ec926e36f4075036aa .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-4e04ww-5dc08b7f54e872ec926e36f4075036aa .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-4e04ww-5dc08b7f54e872ec926e36f4075036aa av-special-heading-h2 blockquote modern-quote  avia-builder-el-44  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Wat praktische zaken<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-ziz1r5-3-046834beff2e67ebc3b7d5c2433d9ec6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Deze Masterclass is een all-inclusive leerervaring. Twee dagen lang word je ondergedompeld in inhoud en wissel je CX-kennis uit met collega\u2019s: een blended-learning-programma dus!<\/p>\n<p>Deze CX Masterclass geeft Nienke Bloem samen met Jaap\u00a0Wilms CCXP RTP. De voertaal van de open CX Masterclass is Engels, juist omdat er CX-collega\u2019s uit allerlei landen en windstreken deelnemen.<\/p>\n<p>De CX Masterclass vindt altijd plaats in Grand Hotel Karel V in Utrecht.\u00a0Dit hotel is van origine een veertiende-eeuws klooster in hartje Utrecht. Het is een van de meest verrassende plekken van de stad en het hotel heeft een prachtige binnentuin.\u00a0Je start donderdag om 9.00 uur en eindigt vrijdag rond 16.30 uur. Op donderdag dineer en overnacht je in dit heerlijke hotel, en natuurlijk regelen we ook de koffie, thee, lunch \u00e9n de borrel op donderdagavond in dit hotel.<\/p>\n<ul>\n<li>De prijs van jouw deelname aan de CX Masterclass in 2025 bedraagt \u20ac 2.495.<\/li>\n<li>Wanneer je je via Springest of Studytube voor een CX Masterclass registreert, geldt in 2025 een vaste prijs van \u20ac 2.970.<\/li>\n<li>Eten, drinken, overnachting en parkeren zijn in de prijs inbegrepen. De genoemde prijzen zijn exclusief 21% btw.<\/li>\n<\/ul>\n<p><em>Lees voordat je je aanmeldt onze\u00a0<\/em><a href=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2024\/09\/2024-Cancellation-conditions.pdf\"><em>annuleringsvoorwaarden<\/em><\/a><em> om verrassingen achteraf te voorkomen.<\/em><\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-837l4w-24-1693d617da5494bd4de25168a0234501\">\n.flex_column.av-837l4w-24-1693d617da5494bd4de25168a0234501{\nborder-radius:3px 3px 3px 3px;\npadding:20px 20px 20px 20px;\nbackground-color:#0b2342;\n}\n<\/style>\n<div  class='flex_column av-837l4w-24-1693d617da5494bd4de25168a0234501 av_two_fifth  avia-builder-el-46  el_after_av_three_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic fade-in  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23dtao-5fcf3cda99200eb7f2926a06f89cc5ff\">\n#top .av-special-heading.av-23dtao-5fcf3cda99200eb7f2926a06f89cc5ff{\nmargin:0 0 20px 0;\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-23dtao-5fcf3cda99200eb7f2926a06f89cc5ff .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-23dtao-5fcf3cda99200eb7f2926a06f89cc5ff .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-23dtao-5fcf3cda99200eb7f2926a06f89cc5ff .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-23dtao-5fcf3cda99200eb7f2926a06f89cc5ff av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-47  el_before_av_button  avia-builder-el-first  av-linked-heading'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Deelnemen aan een volgende CX Masterclass?<\/h2><div class='av_custom_color av-subheading av-subheading_below'><p>Je kunt je voor een van de volgende edities inschrijven:<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-3n3zio-f3b1714fa442b07f908150fa6eb87d7b-wrap avia-button-left  avia-builder-el-48  el_after_av_heading  el_before_av_button '><a href='https:\/\/nienkebloem.typeform.com\/to\/J7fYAPFv' class='avia-button av-3n3zio-f3b1714fa442b07f908150fa6eb87d7b avia-icon_select-yes-right-icon avia-size-large avia-position-left av-icon-on-hover avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\"><span class='avia_iconbox_title' >Schrijf je in voor 22 en 23 mei 2025 (Nederlandstalig)<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap av-31e3dc-efe87863229d42fa88b8b9d1f680bc93-wrap avia-button-left  avia-builder-el-49  el_after_av_button  avia-builder-el-last '><a href='https:\/\/nienkebloem.typeform.com\/to\/d6tlacyO' class='avia-button av-31e3dc-efe87863229d42fa88b8b9d1f680bc93 avia-icon_select-yes-right-icon avia-size-large avia-position-left av-icon-on-hover avia-color-theme-color' target=\"_blank\" rel=\"noopener noreferrer\"><span class='avia_iconbox_title' >Schrijf je in voor 27 en 28 november 2025<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1s996w-d0251d92dc52f5cdf5f5bf9244dd8b2d\">\n.avia-section.av-1s996w-d0251d92dc52f5cdf5f5bf9244dd8b2d{\nbackground-color:#f6f6f6;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2019\/04\/SW4.jpg);\nbackground-repeat:no-repeat;\nbackground-position:50% 50%;\nbackground-attachment:fixed;\n}\n<\/style>\n<div id='av_section_10'  class='avia-section av-1s996w-d0251d92dc52f5cdf5f5bf9244dd8b2d main_color avia-section-large avia-no-border-styling  avia-builder-el-50  el_after_av_section  el_before_av_section  avia-full-stretch avia-bg-style-fixed container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-khvysban-d1be067898d67204bda77a6b9f1c88e6\">\n#top .av-special-heading.av-khvysban-d1be067898d67204bda77a6b9f1c88e6{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-khvysban-d1be067898d67204bda77a6b9f1c88e6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-khvysban-d1be067898d67204bda77a6b9f1c88e6 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-khvysban-d1be067898d67204bda77a6b9f1c88e6 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-51  el_before_av_testimonials  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Klanten over de CX Masterclass<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='avia-testimonial-wrapper av-kc4k5eyn-f284e057413454f4b04987a21aef0d3d avia-slider-testimonials avia-slider-2-testimonials avia_animate_when_almost_visible av-large-testimonial-slider av-slideshow-ui av-control-default av-no-slider-navigation av-slider-hover-pause av-slideshow-autoplay av-loop-endless av-loop-manual-endless' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:&quot;&quot;,&quot;hoverpause&quot;:true,&quot;show_slide_delay&quot;:0}\">\n<section class=\"avia-testimonial-row\"><div class='avia-testimonial av-lkqnkh37-c7b5c2e3f52289523acc0d14f47c4f5e avia-testimonial-row-1 avia-first-testimonial flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;De masterclass geeft je een snel en uiterst relevant overzicht van alle elementen van het CX-framework. Een uitstekende examenvoorbereiding. Nienke en Jaap doen dit met veel energie, goede vibes en diepgaande kennis van elk aspect van CX. En bovendien is het erg inspirerend om omringd te zijn door andere CX-experts die veel ervaring hebben met verschillende elementen van het framework. Dus stop met denken, just do it. Beter dan dit wordt het niet :-)&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-image'  itemprop=\"image\" ><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png\" class=\"attachment-square size-square\" alt=\"\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png 120w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-80x80.png 80w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-36x36.png 36w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Marleen Kuiper<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Head of Customer Service bij Benelux Office for Intellectual Property<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-76515c-cbb5cb6bb72234bab61898628422025a avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>\u201cDeze cursus is precies wat je nodig hebt als je op zoek bent naar een programma dat geen maanden van je tijd in beslag neemt, maar dat alles omvat wat je nodig hebt om te groeien als CX-leider en je voor te bereiden op het CCXP-examen. Het gaat snel, maar het is fantastisch.\u201d<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-image'  itemprop=\"image\" ><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png\" class=\"attachment-square size-square\" alt=\"\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png 120w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-80x80.png 80w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-36x36.png 36w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Henk Jager <\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >CX Manager bij Cendris<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-6dqnlc-0a13f0b47af5b9ebe3be76b54e6c9ea0 avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>\u201cIk zou iedereen vertellen dat je de CX Masterclass gewoon moet doen. Sterker nog: dat deed ik ook gisteravond. Ik kan geen prijs aan deze ervaring koppelen, maar ik kan je vertellen dat die veel hoger is dan wat we hebben betaald! Ja, jullie mogen dit als referentie gebruiken.\u201d<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-image'  itemprop=\"image\" ><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png\" class=\"attachment-square size-square\" alt=\"\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png 120w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-80x80.png 80w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-36x36.png 36w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Eric Kluitenberg CCXP<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Manager CARE Operations &amp; Design bij Vistaprint<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-lkqnqpsv-a57405f7dacf6dc3d5da55f41cbef736 avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;Een vlotte, leerzame masterclass met veel energie gegeven door experts. Naast het geven van handvatten in de wondere wereld van CX geeft de masterclass veel &#8216;schoolvoorbeelden&#8217; van andere organisaties. Dit maakt de stof tastbaar. Een mooie balans tussen academische stof en het concreet aanpakken van eigen uitdagingen op de werkvloer. Echt een aanrader, niet alleen voor CX experts, maar elke professional die waarde hecht aan haar klanten.&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-image'  itemprop=\"image\" ><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png\" class=\"attachment-square size-square\" alt=\"\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png 120w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-80x80.png 80w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-36x36.png 36w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Denise van Cappelle<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Projectleider Dienstverlening bij Gemeente Amsterdam<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-hhmfk-df68d1b2ade7d87754ad6e7b15938430 avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;Zoek je inspiratie, dynamiek en een stevige achtergrond van zowel theorie als praktische cases om CX in je organisatie te introduceren? Dan moet je bij Nienke zijn! Deze dame mag zich terecht CX-professional noemen en zette mij alvast mooi op weg, De sprankelende mix van enthousiasmerend lesgeven en professionele kennis kan ik alleen maar aanbevelen!&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-image'  itemprop=\"image\" ><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png\" class=\"attachment-square size-square\" alt=\"\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png 120w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-80x80.png 80w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-36x36.png 36w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Eva Ghys<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Manager Customer Services &amp; Customer Experience bij Thuiswinkel<\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-2h7xe8-e967caffa0c9e40f9f5c88ba49582ef2 avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>&#8220;Wat ben ik blij dat ik Nienke heb leren kennen. Ik had al veel over haar gehoord en door verschillende gelijkgestemden had ik besloten de masterclass bij haar en Jaap te volgen. Wat kwam ik daar dolenthousiast vandaan! De beleving begint al voordat je daadwerkelijk aan de training begint. Je wordt dan al uitgedaagd, naast het feit dat de communicatie een persoonlijke en vrolijke noot heeft. Je krijgt direct zin om ook echt te starten. Er komt in razendsnel tempo veel voorbij, maar bij de onderwerpen die er \u00e9cht toe doen (verandermanagement bijvoorbeeld) wordt langer stil gestaan. Nienke staat vol energie voor de groep en weet zelfs bij de doorgewinterde professional de puntjes op de i te zetten. Ze maakt het lekker praktisch, en is soms ook wel een beetje van de brutale aanpak. Verfrissend, stimulerend, en als je even een boost nodig hebt dan moet je echt bij Nienke zijn! Zowel Nienke als Jaap weten de creativiteit bij mensen (opnieuw) \u2018aan\u2019 te zetten. Geweldig! En zo belangrijk! De praktische aanpak blijkt ook als je met haar van gedachten wisselt over hoe je iets moet aanpakken, welke alternatieven er zijn waarbij zij kan helpen. Nienke is oprecht gepassioneerd over CX en dat merk je aan alles. Ze zal alles doen om CX professionals te helpen, ook als ze daar even geen commerci\u00eble kans uit haalt. Ze stelt zich echt op als een partner. Als iemand positieve energie en een \u2018we can do it\u2019 mentaliteit kan cre\u00ebren is dat Nienke!&#8221;<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-image'  itemprop=\"image\" ><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png\" class=\"attachment-square size-square\" alt=\"\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png 120w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-80x80.png 80w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-36x36.png 36w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Gerda Swinkels-Legiers<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Head of Customer Experience &amp; Customer Experience Manager bij Grodan <\/span><\/div><\/div><\/div><\/div>\n<div class='avia-testimonial av-9kdvu8-7a8894df5e621e7e5c428ef676d31040 avia-testimonial-row-1 flex_column no_margin av_one_half'><div class='avia-testimonial_inner'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia-testimonial-content '><div class='avia-testimonial-markup-entry-content'  itemprop=\"text\" ><p>\u201cGa gewoon, leer en maak plezier! Het is iedere euro en minuut waard!\u201d<\/p>\n<\/div><\/div><div class=\"avia-testimonial-meta\"><div class=\"avia-testimonial-arrow-wrap\"><div class=\"avia-arrow\"><\/div><\/div><div class='avia-testimonial-image'  itemprop=\"image\" ><img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png\" class=\"attachment-square size-square\" alt=\"\" srcset=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1.png 120w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-80x80.png 80w, https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2021\/03\/Nienke-Bloem-Logo1-36x36.png 36w\" sizes=\"auto, (max-width: 120px) 100vw, 120px\" \/><\/div><div class='avia-testimonial-meta-mini'  itemprop=\"author\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/Person\" ><strong  class='avia-testimonial-name'  itemprop=\"name\" >Natasja Seigers<\/strong><span  class='avia-testimonial-subtitle '  itemprop=\"jobTitle\" >Online Marketing adviseur bij Will &amp; Co B.V.<\/span><\/div><\/div><\/div><\/div>\n<\/section><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide ' aria-hidden='true' data-av_icon='\ue87c' data-av_iconfont='entypo-fontello'  tabindex='-1'>Vorige<\/a><a href='#next' class='next-slide ' aria-hidden='true' data-av_icon='\ue87d' data-av_iconfont='entypo-fontello'  tabindex='-1'>Volgende<\/a><\/div><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-w0ycw-3da26269aeaf96039800b853511fb910\">\n.avia-section.av-w0ycw-3da26269aeaf96039800b853511fb910{\nbackground-color:#003e96;\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2020\/11\/\u00a9-PICTWIST-Nienke-Bloem-7554-1920x600-px.jpg), linear-gradient( to bottom right, #003e96, #3c6196 );\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_11'  class='avia-section av-w0ycw-3da26269aeaf96039800b853511fb910 main_color avia-section-huge avia-no-border-styling  avia-builder-el-53  el_after_av_section  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_px='400'><div class='container av-section-cont-open' style='height:400px'><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-837l4w-2-f784cbb0a2036fc572db9a3e31511e13 sc-av_three_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-837l4w-2-f784cbb0a2036fc572db9a3e31511e13\">\n#top .flex_column_table.av-equal-height-column-flextable.av-837l4w-2-f784cbb0a2036fc572db9a3e31511e13{\nmargin-top:0px;\nmargin-bottom:-150px;\n}\n.flex_column.av-837l4w-2-f784cbb0a2036fc572db9a3e31511e13{\nborder-radius:3px 50px 3px 3px;\npadding:50px 50px 50px 50px;\nbackground-color:#0b2342;\n}\n<\/style>\n<div  class='flex_column av-837l4w-2-f784cbb0a2036fc572db9a3e31511e13 av_three_fifth  avia-builder-el-54  el_before_av_two_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic fade-in  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1wbts0-34a5f5ef13d0738fc19b315c0e4f3bf6\">\n#top .av-special-heading.av-1wbts0-34a5f5ef13d0738fc19b315c0e4f3bf6{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-1wbts0-34a5f5ef13d0738fc19b315c0e4f3bf6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1wbts0-34a5f5ef13d0738fc19b315c0e4f3bf6 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-1wbts0-34a5f5ef13d0738fc19b315c0e4f3bf6 .av-subheading{\nfont-size:20px;\n}\n<\/style>\n<div  class='av-special-heading av-1wbts0-34a5f5ef13d0738fc19b315c0e4f3bf6 av-special-heading-h2 custom-color-heading blockquote modern-quote  avia-builder-el-55  el_before_av_button  avia-builder-el-first  av-linked-heading'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Vragen over de open CX Masterclass?<\/h2><div class='av_custom_color av-subheading av-subheading_below'><p>Stuur gewoon een vrijblijvend berichtje. We beantwoorden je vragen graag!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-7760l4-1-40728969ced1964a54d96de656d17c0e-wrap avia-button-left  avia-builder-el-56  el_after_av_heading  avia-builder-el-last '><a href='https:\/\/www.nienkebloem.nl\/contact\/'  class='avia-button av-7760l4-1-40728969ced1964a54d96de656d17c0e avia-icon_select-yes-right-icon avia-size-large avia-position-left av-icon-on-hover avia-color-theme-color'  ><span class='avia_iconbox_title' >Neem contact op<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7jug8-ad86609806ac4b328d3473fa4662732b\">\n#top .flex_column_table.av-equal-height-column-flextable.av-7jug8-ad86609806ac4b328d3473fa4662732b{\nmargin-top:0px;\nmargin-bottom:-150px;\n}\n.flex_column.av-7jug8-ad86609806ac4b328d3473fa4662732b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7jug8-ad86609806ac4b328d3473fa4662732b av_two_fifth  avia-builder-el-57  el_after_av_three_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_11'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5696'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":5347,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-5696","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Open CX Masterclass - Nienke Bloem<\/title>\n<meta name=\"description\" content=\"De Customer Experience Masterclass helpt je je kennis van CX te verbreden en verdiepen. En niet alleen dat: je ontmoet in een Masterclass ook nog eens zo\u2019n 15 peers waarvan je kunt leren. Juist om een stevige Customer Experience leider te worden, is het belangrijk dat je uitgedaagd wordt. En dat doet Nienke graag: zij daagt jou uit om verschillende scenario\u2019s te zien, om verbanden te leggen, om een stap vooruit te denken, om steeds meer vanuit zowel de klant als de organisatie te denken.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nienkebloem.nl\/cx-educatie\/open-cx-masterclass\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Open CX Masterclass - Nienke Bloem\" \/>\n<meta property=\"og:description\" content=\"De Customer Experience Masterclass helpt je je kennis van CX te verbreden en verdiepen. En niet alleen dat: je ontmoet in een Masterclass ook nog eens zo\u2019n 15 peers waarvan je kunt leren. Juist om een stevige Customer Experience leider te worden, is het belangrijk dat je uitgedaagd wordt. 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