{"id":10506,"date":"2025-03-10T08:00:06","date_gmt":"2025-03-10T06:00:06","guid":{"rendered":"https:\/\/www.nienkebloem.nl\/?p=10506"},"modified":"2025-03-06T16:30:37","modified_gmt":"2025-03-06T14:30:37","slug":"the-clear-method","status":"publish","type":"post","link":"https:\/\/www.nienkebloem.nl\/the-clear-method\/","title":{"rendered":"Make your CX message stick with the CLEAR method"},"content":{"rendered":"

Have you ever explained a CX initiative only to be met with blank stares? Or shared a strategy that made perfect sense to you – but didn\u2019t land with your audience? You\u2019re not alone. One of the biggest challenges CX leaders face is making customer experience concepts truly stick<\/strong> within their organizations. That\u2019s why I created the CLEAR Method – <\/strong>a simple framework to help you communicate CX in a way that is concrete, actionable, and memorable<\/strong>.<\/p>\n

And the best part? I\u2019ll be teaching you how to apply it in my CX Story webinars on March 25 & 26<\/strong>! These free sessions are designed to help you craft a powerful CX change narrative that gets your organization to listen, engage, and take action. Register now<\/a> to secure your spot.<\/p>\n

Why people don\u2019t get CX – and how to fix It<\/h3>\n

Let\u2019s face it: customer experience can be abstract. It\u2019s not like baking bread, where people can see the ingredients, the process, and the result. Instead, CX often deals with perceptions, processes, and behaviors – concepts that can feel vague or theoretical to those outside the field.<\/p>\n

That\u2019s why I developed the CLEAR Method<\/strong>. This simple, five-step approach ensures that your CX message is clear, compelling, and easy to act on:<\/p>\n