{"id":8622,"date":"2023-06-04T11:13:00","date_gmt":"2023-06-04T09:13:00","guid":{"rendered":"https:\/\/www.nienkebloem.nl\/?p=8622"},"modified":"2024-06-07T14:53:41","modified_gmt":"2024-06-07T12:53:41","slug":"leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success","status":"publish","type":"post","link":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/","title":{"rendered":"Leadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot"},"content":{"rendered":"\r\n

In this episode<\/a> of CX Leadership Talks, Nienke Bloem interviews\u00a0Edwin Koot<\/strong>, Manager Customer Experience & Analytics bij Allianz Benelux who shares his insights on Customer Experience Management.\u00a0<\/p>\r\n\r\n\r\n\r\n

It is the honest story of how he stepped out of his\u00a0comfort zone<\/strong>\u00a0and spiced up his leadership. It is a great conversation on Voice of the Customer,\u00a0ROI\u00a0<\/strong>and how to engage leaders in organizations.\u00a0<\/p>\r\n\r\n\r\n\r\n

If you want to learn more about CX leadership or have any questions about CX, contact Nienke<\/a>. She is the CX leadership expert and can provide you with the guidance and support you need to succeed in CX Leadership.<\/p>\r\n\r\n\r\n\r\n

Listen to this episode<\/strong><\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"

In this episode of CX Leadership Talks, Nienke Bloem interviews\u00a0Edwin Koot, Manager Customer Experience & Analytics bij Allianz Benelux who shares his insights on Customer Experience Management.\u00a0 It is the honest story of how he stepped out of his\u00a0comfort zone\u00a0and spiced up his leadership. It is a great conversation on Voice of the Customer,\u00a0ROI\u00a0and how […]<\/p>\n","protected":false},"author":4978,"featured_media":9250,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[136],"tags":[165,13,14,41,201,50,131,140,182,170,200,143,224,137,144],"class_list":["post-8622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast","tag-blue-dress","tag-customer-experience","tag-cx","tag-cx-education","tag-cx-educator","tag-cx-inspiratie","tag-cx-leaders","tag-cx-leadership","tag-cx-leadership-talks","tag-cx-podcast","tag-cx-speaker","tag-cx-success","tag-edwin-koot","tag-podcast","tag-voice-of-the-customer"],"yoast_head":"\nLeadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot - Nienke Bloem<\/title>\n<meta name=\"description\" content=\"In this episode of CX Leadership Talks, Nienke Bloem interviews\u00a0Edwin Koot, Manager Customer Experience & Analytics bij Allianz Benelux who shares his insights on Customer Experience Management.\u00a0It is the honest story of how he stepped out of his\u00a0comfort zone\u00a0and spiced up his leadership.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot - Nienke Bloem\" \/>\n<meta property=\"og:description\" content=\"In this episode of CX Leadership Talks, Nienke Bloem interviews\u00a0Edwin Koot, Manager Customer Experience & Analytics bij Allianz Benelux who shares his insights on Customer Experience Management.\u00a0It is the honest story of how he stepped out of his\u00a0comfort zone\u00a0and spiced up his leadership.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/\" \/>\n<meta property=\"og:site_name\" content=\"Nienke Bloem\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-04T09:13:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-07T12:53:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2023\/06\/Visual-Podcast-Edwin-Koot.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1080\" \/>\n\t<meta property=\"og:image:height\" content=\"1082\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nienke Bloem\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschreven door\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nienke Bloem\" \/>\n\t<meta name=\"twitter:label2\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/\",\"url\":\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/\",\"name\":\"Leadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot - Nienke Bloem\",\"isPartOf\":{\"@id\":\"https:\/\/www.nienkebloem.nl\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2023\/06\/Visual-Podcast-Edwin-Koot.jpg\",\"datePublished\":\"2023-06-04T09:13:00+00:00\",\"dateModified\":\"2024-06-07T12:53:41+00:00\",\"author\":{\"@id\":\"https:\/\/www.nienkebloem.nl\/#\/schema\/person\/e146434a9cfb0aa44adfd4080382bc06\"},\"description\":\"In this episode of CX Leadership Talks, Nienke Bloem interviews\u00a0Edwin Koot, Manager Customer Experience & Analytics bij Allianz Benelux who shares his insights on Customer Experience Management.\u00a0It is the honest story of how he stepped out of his\u00a0comfort zone\u00a0and spiced up his leadership.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#primaryimage\",\"url\":\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2023\/06\/Visual-Podcast-Edwin-Koot.jpg\",\"contentUrl\":\"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2023\/06\/Visual-Podcast-Edwin-Koot.jpg\",\"width\":1080,\"height\":1082,\"caption\":\"CX Leadership Talks with Edwin Koot\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.nienkebloem.nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Leadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.nienkebloem.nl\/#website\",\"url\":\"https:\/\/www.nienkebloem.nl\/\",\"name\":\"Nienke Bloem\",\"description\":\"Making Customer Experience Work!\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.nienkebloem.nl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.nienkebloem.nl\/#\/schema\/person\/e146434a9cfb0aa44adfd4080382bc06\",\"name\":\"Nienke Bloem\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/www.nienkebloem.nl\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7f0a3fe8d9f8dff665f6c4836837f597?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7f0a3fe8d9f8dff665f6c4836837f597?s=96&d=mm&r=g\",\"caption\":\"Nienke Bloem\"},\"url\":\"https:\/\/www.nienkebloem.nl\/author\/nienkebloem\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Leadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot - Nienke Bloem","description":"In this episode of CX Leadership Talks, Nienke Bloem interviews\u00a0Edwin Koot, Manager Customer Experience & Analytics bij Allianz Benelux who shares his insights on Customer Experience Management.\u00a0It is the honest story of how he stepped out of his\u00a0comfort zone\u00a0and spiced up his leadership.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/","og_locale":"nl_NL","og_type":"article","og_title":"Leadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot - Nienke Bloem","og_description":"In this episode of CX Leadership Talks, Nienke Bloem interviews\u00a0Edwin Koot, Manager Customer Experience & Analytics bij Allianz Benelux who shares his insights on Customer Experience Management.\u00a0It is the honest story of how he stepped out of his\u00a0comfort zone\u00a0and spiced up his leadership.","og_url":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/","og_site_name":"Nienke Bloem","article_published_time":"2023-06-04T09:13:00+00:00","article_modified_time":"2024-06-07T12:53:41+00:00","og_image":[{"width":1080,"height":1082,"url":"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2023\/06\/Visual-Podcast-Edwin-Koot.jpg","type":"image\/jpeg"}],"author":"Nienke Bloem","twitter_card":"summary_large_image","twitter_misc":{"Geschreven door":"Nienke Bloem","Geschatte leestijd":"1 minuut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/","url":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/","name":"Leadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot - Nienke Bloem","isPartOf":{"@id":"https:\/\/www.nienkebloem.nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#primaryimage"},"image":{"@id":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#primaryimage"},"thumbnailUrl":"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2023\/06\/Visual-Podcast-Edwin-Koot.jpg","datePublished":"2023-06-04T09:13:00+00:00","dateModified":"2024-06-07T12:53:41+00:00","author":{"@id":"https:\/\/www.nienkebloem.nl\/#\/schema\/person\/e146434a9cfb0aa44adfd4080382bc06"},"description":"In this episode of CX Leadership Talks, Nienke Bloem interviews\u00a0Edwin Koot, Manager Customer Experience & Analytics bij Allianz Benelux who shares his insights on Customer Experience Management.\u00a0It is the honest story of how he stepped out of his\u00a0comfort zone\u00a0and spiced up his leadership.","breadcrumb":{"@id":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#primaryimage","url":"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2023\/06\/Visual-Podcast-Edwin-Koot.jpg","contentUrl":"https:\/\/www.nienkebloem.nl\/wp-content\/uploads\/sites\/142\/2023\/06\/Visual-Podcast-Edwin-Koot.jpg","width":1080,"height":1082,"caption":"CX Leadership Talks with Edwin Koot"},{"@type":"BreadcrumbList","@id":"https:\/\/www.nienkebloem.nl\/leadership-lessons-stepping-out-of-your-comfort-zone-for-cx-success\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.nienkebloem.nl\/"},{"@type":"ListItem","position":2,"name":"Leadership lessons: Stepping out of your Comfort Zone for CX Success, with Edwin Koot"}]},{"@type":"WebSite","@id":"https:\/\/www.nienkebloem.nl\/#website","url":"https:\/\/www.nienkebloem.nl\/","name":"Nienke Bloem","description":"Making Customer Experience Work!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.nienkebloem.nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Person","@id":"https:\/\/www.nienkebloem.nl\/#\/schema\/person\/e146434a9cfb0aa44adfd4080382bc06","name":"Nienke Bloem","image":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.nienkebloem.nl\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7f0a3fe8d9f8dff665f6c4836837f597?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7f0a3fe8d9f8dff665f6c4836837f597?s=96&d=mm&r=g","caption":"Nienke Bloem"},"url":"https:\/\/www.nienkebloem.nl\/author\/nienkebloem\/"}]}},"_links":{"self":[{"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/posts\/8622","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/users\/4978"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/comments?post=8622"}],"version-history":[{"count":7,"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/posts\/8622\/revisions"}],"predecessor-version":[{"id":9727,"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/posts\/8622\/revisions\/9727"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/media\/9250"}],"wp:attachment":[{"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/media?parent=8622"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/categories?post=8622"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nienkebloem.nl\/wp-json\/wp\/v2\/tags?post=8622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}