{"id":8669,"date":"2023-06-26T09:55:00","date_gmt":"2023-06-26T07:55:00","guid":{"rendered":"https:\/\/www.nienkebloem.nl\/?p=8669"},"modified":"2024-06-07T14:58:18","modified_gmt":"2024-06-07T12:58:18","slug":"strategy-7-mitigate-risks","status":"publish","type":"post","link":"https:\/\/www.nienkebloem.nl\/strategy-7-mitigate-risks\/","title":{"rendered":"Strategy 7: Mitigate risks"},"content":{"rendered":"\r\n<p>Many CX leaders find it difficult to get boardroom involvement and support. How to go about? In my time as a CX leader at KPN, I wish I had known what I know now, ten years later: what the C-suite and those that live in the boardroom hate, are risks\u2026<\/p>\r\n\r\n\r\n\r\n<p>So, mitigate them. That\u2019s what strategy number 7 is about!<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\">\r\n<div class=\"wp-block-embed__wrapper\">https:\/\/youtu.be\/IqqqvCtLm8k<\/div>\r\n<\/figure>\r\n\r\n\r\n\r\n<p><em>I read aloud a chapter every week. Enjoy listening to my book. I do hope that I\u2019ll inspire you to spice up your journey as a business leader, a CX leader, or maybe even as a leader in your personal life.\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n<p><em>Subscribe to my <\/em><a href=\"https:\/\/www.youtube.com\/c\/NienkeBloem\/featured\"><em>YouTube channel<\/em><\/a><em> and you\u2019ll be notified if another chapter appears!\u00a0<\/em><\/p>\r\n\r\n\r\n\r\n<p><em>Would you rather read my book? You can find it online on <\/em><a href=\"https:\/\/www.amazon.com\/CX-pilgrimage-strategies-spice-leadership-ebook\/dp\/B0BHKKHY7F\/ref=sr_1_1?crid=2UF9XC7UH4DLH&amp;keywords=cx+is+a+pilgrimage&amp;qid=1691141996&amp;sprefix=cx+is+a+pilgrimage%2Caps%2C150&amp;sr=8-1\"><em>Amazon<\/em><\/a><em> or \u2013 in the Netherlands and Belgium \u2013 in any bookstore online.<\/em><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>*****<\/p>\r\n<p><em>Nienke Bloem is often called the Customer Experience speaker in the blue dress.\u00a0<\/em><\/p>\r\n<p><em>She\u2019s a global CX thought leader, educator and a global keynote speaker who inspires audiences with best practices and proven methodologies. She leads a speaking practice, a CX game company and a training business; she breathes Customer Experiences and is author of two CX books.<\/em><\/p>\r\n<p><em>Her two-day <a href=\"https:\/\/www.nienkebloem.nl\/en\/cx-educatie\/open-cx-masterclass\/\">Customer Experience Masterclass<\/a> is known as the best program to prepare for your CCXP and she is the go-to person voor CX leaders who want to advance their leadership and bring direct results from their Customer Experience transformation programs. Since 2020, she hosts a <a href=\"https:\/\/www.nienkebloem.nl\/en\/cx-educatie\/cx-leadership-masterminds\/\">CX Leadership Masterminds<\/a> program and helps leaders spice up their leadership and deliver an engaging CX Story including a solid CX Strategy. Besides, she is a modern-day pilgrim and found the parallel with leading customer centric transformations.\u00a0<\/em><\/p>\r\n<p><em>With her over 20 years corporate experience, she speaks the business language. Her keynotes and education programs in Customer Experience are inspiring and hands-on. She is one of the few Recognized Training Partners of the CXPA and it is her mission to Make Customer Experience Work and help you deliver business results.\u00a0<\/em><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Many CX leaders find it difficult to get boardroom involvement and support. How to go about? In my time as a CX leader at KPN, I wish I had known what I know now, ten years later: what the C-suite and those that live in the boardroom hate, are risks\u2026 So, mitigate them. That\u2019s what [&hellip;]<\/p>\n","protected":false},"author":4893,"featured_media":8641,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[146],"tags":[165,13,14,73,40,41,201,50,62,147,200,164,152],"class_list":["post-8669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vlog","tag-blue-dress","tag-customer-experience","tag-cx","tag-cx-boeken","tag-cx-books","tag-cx-education","tag-cx-educator","tag-cx-inspiratie","tag-cx-inspiration","tag-cx-is-a-pilgrimage","tag-cx-speaker","tag-cx-vlog","tag-mitigate-risks"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Strategy 7: Mitigate risks - Nienke Bloem<\/title>\n<meta name=\"description\" content=\"Many CX leaders find it difficult to get boardroom involvement and support. 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